Privacy & Data Security Policy
At kasthatoys, your family's privacy and trust are our top priorities. Here is how we collect, protect, and safely handle your personal data.
1. Overview & Introduction
This Privacy Policy describes how kasthatoys ("we", "us", or "our") collects, uses, and safeguards your personal data when you visit our website (kasthatoys.com), make an inquiry, or purchase our wooden toys.
2. Information We Collect
When you interact with our website or complete an order, we collect:
- Contact Details: Name, shipping address, pincode, email address, and mobile phone number.
- Order Details: Items purchased, cart history, transaction identifiers, and shipping status.
- Payment Data: Online payments are securely processed by Cashfree Payment Gateway in a PCI-DSS certified environment. We never store credit/debit card numbers or UPI PINs.
- Device & Analytics Data: IP address, browser type, and site interaction cookies to help optimize site performance.
3. How We Use Your Information
Your details are used strictly to:
- Process, pack, and deliver your wooden toys to your doorstep across India.
- Send real-time dispatch alerts and live tracking links via WhatsApp and SMS.
- Provide responsive customer support for warranty, returns, or order modifications.
- Detect, prevent, and protect against fraudulent transactions.
4. Data Protection & Third-Party Services
All communications between your browser and kasthatoys are encrypted via 256-bit SSL certificate. We only share delivery-related details (name, delivery address, phone number) with verified courier logistics partners (Delhivery, BlueDart, Xpressbees, IndiaPost) strictly for parcel delivery.
5. Your Rights & How to Contact Us
You have the right to request access to, correction of, or deletion of any personal data stored with us. To make a data request, please write to our Data Protection Officer at [email protected] or message our helpline at +91 70487 61151.